|
FAQ
Email Me Important Updates!
|
FAQ: Order Intuitive Soul Readings
Q1: What are your refund and cancellation policies?
Q2: What is your online payment policy?
We accept e-check, credit cards online, money order, certified cheque, traveler cheque, or wire transfer. We do not accept personal cheques.
You acknowledge that ISRC is providing access to Internet payment processors as a service to you, and that your relationship with them is separate and independent from, and outside the control of, ISRC. We are only responsible for payment collections and refunds through Internet payment processors. We are neither involved in, nor responsible for, any disputes on credit cards or bank accounts acceptance by them.
Q3: What are your terms of use for ordering intuitive soul readings?
You must be 19 years or over to purchase psychic readings. You expressly understand and agree that you are solely responsible for whatever action you choose to take regarding the information given to you in your readings. Under no circumstances is ISRC to be held liable for any consequential, incidental or direct damages suffered in the course of your use or misuse of on reliance upon readings and/or services.
When you make payment and order our service online, we will assume you have already read and agree to our terms of service.
Q4: What are my payment options for email readings?
Online payment options:
We accept using Interac Email Money Transfer, Hyperwallet, and Credit Card or PayPal. We recommend paying by Interac Email Money Transfer or HyperWallet since the expected transaction fee added to the final price is much lower compared to using credit card or PayPal. Click "Interac Email Money Transfer" or "HyperWallet" image on the order reading web page for step-by-step payment instructions.
To pay with credit card (Visa, Mastercard, American Express or Discover card), you do not need to open a Paypal account. After the payment, you will receive a PayPal invoice by email. You can also view transaction by logging into your PayPal account. On your next Credit Card Bill Statement, your charge will appear as "PAYPAL *ISRC".
Mail Payment options:
We accept Certified Checks, Traveler Checks, and Money Orders. If you live outside Canada, please send us an International Money (Payable at a Canadian bank). Email us for Order Form and mailing address.
Q5: When can I get my Email Reading results?
Normally, it takes 5 - 10 business days for us to process. However, it is not uncommon for orders to be processed outside these hours and on weekends. We will contact and inform you by email when to expect your reading delivery. Your reading could be delayed if there is a problem in your payment or you fail to complete your Order Form.
We will make reasonable efforts to process orders in a timely manner. We will email it out within 24 hours of completion.
Q6: Why is there an age restriction?
We understand that Intuitive Soul Psychic Readings can help in any situation for anyone at any age group. However, due to the sensitive nature of this work and as we cannot get approval from guardians or parents, we cannot and will not read for minors under age of 19.
Q7: Does Essie offer discounts?
Rarely. We may run special promotions exclusively for members who are on our email subscription. We don't have a set schedule as to when they would take place. So it's just a matter of luck for members as they come up.
CONTACT CUSTOMER SERVICE
|
|